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Mr. Isaac Kelly, CSP, CSC

Augusta Staffing Inc.

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Augusta Staffing Inc.

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RE: KPI

Posted By Isaac Kelly 01-24-2023 08:31
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Good Morning, Jessica - The Sales KPI discussion is a good discussion but I wanted to address the Recruiter KPI's you mentioned. I manage different companies and divisions that differ in location and line of business (temp, direct, industrial and clerical). When I started thinking of KPI's to track, ...

RE: Pre-Employment Screening - Test Gorilla

Posted By Isaac Kelly 10-14-2022 07:49
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Good Morning, Chloe! When we lost IBM/Kenexa Prove It, we switched over to SHL. This was effective and came with cost savings! I only mention it here because it's already set up with API with many ATS's and could be a good option. I hope you find the right fit for you. Happy Shopping! ----- ...

RE: Training Rate

Posted By Isaac Kelly 10-14-2022 07:45
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Hi, Christine! Thanks for the clarification. We've always billed that back to the client if they were to get paid for any onboarding. Usually it's for a set amount of hours. I'd be interested in seeing who else has no-bill paid hours for training. We have not had that. ------------------------------ ...

RE: Direct Hire Placement Refund

Posted By Isaac Kelly 10-14-2022 07:38
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Hi again, Lisa! A Recruiting Firm needs to stand by their service and this can be done by offering a conditional guarantee. In my opinion, there should never be a "REFUND." The work was done and you need to get paid for it. If the placement doesn't make it past the guarantee timeframe, your guarantee ...

RE: Calculate Conversion Rate

Posted By Isaac Kelly 10-14-2022 07:28
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Hi Lisa - The easiest way to figure this up is by taking your gross profit per hour and forecasting what it looks like for 3, 4, 5, or 6 months with the bill rate you have. Then you can make sure you're making $XX profit / placement and give a conversion date that works for you and your client. This ...

RE: Technology needs

Posted By Isaac Kelly 08-31-2022 08:19
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Good Morning, Mary - I do not have a professional in my network that would consult on all forms of technology, but my brother and I have put together our tech stack for our small to medium sized companies. I can give you advise from my experiences and my shopping/vetting process. Feel free to call ...

RE: Workers Compensation Insurance

Posted By Isaac Kelly 06-01-2022 08:57
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Hi Ginni - Kevin Kilcoyne with Barrow Group has taken great care of us for two decades. Barrow is a broker for the Staffing Industry and they are the best. They truly partner with you. Kevin's very involved and up to date with ASA updates and he's teamed up with the carriers that WANT to do business ...

RE: After hours Attendance | Accidents | Injuries

Posted By Isaac Kelly 03-31-2022 08:48
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Hi Samantha! We've been using a medical after-hours call service for about 35 years. You may have a local option like us, but there are national services too. We have them hold calls from 10:00PM - 6:00AM unless it's an emergency or work accident. But our upper management/safety personnel gets those ...

RE: Book Recommendations?

Posted By Isaac Kelly 02-22-2022 07:23
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I'm a few chapters in with "Start with No" and I have to thank you George! This is good stuff! Thanks, ------------------------------ ​Isaac Kelly, CHRA, CSP, CSC Vice President Augusta Staffing Associates P: 706.860.8909 M: 706.951.7163 isaac@augustastaffing.com ---------------------- ...

RE: Sterling National is now Webster Bank!

Posted By Isaac Kelly 02-05-2022 11:29
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This is great news, Kevin! We've been with you guys since you were TMR in the 80's! I'm glad it's the same trusted people we've been with. We couldn't be happier with you as a funding partner for over 35 years! ------------------------------ ​Isaac Kelly, CHRA, CSP, CSC Vice President Augusta Staffing ...

RE: The best way to leverage Data and Metrics in recruitment efforts.

Posted By Isaac Kelly 01-26-2022 05:22
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Good Morning Lindsay - I've been focusing on these two things with our small-med sized firm and I recommend these two books: Traction by Gino Wickman - This gives a VERY detailed structure called EOS to run your business and engage your people. 4DX (Four disciplines of Execution) - ...

RE: Back Office Staffing Solutions

Posted By Isaac Kelly 01-26-2022 05:16
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Susan - Try TempWorks. They have the strongest back office program I think and they can be a full service solution (including a strong front office platform.) ------------------------------ ​Isaac Kelly, CHRA, CSP, CSC Vice President Augusta Staffing Associates P: 706.860.8909 M: 706.951.7163 ...

RE: Worker's Comp Company

Posted By Isaac Kelly 01-26-2022 05:13
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Lori - I'm sorry to hear that. We're a two location staffing firm just a few hours south of you. I've worked with our broker for about 15 years. Please call him so he can find you a WC partner that will work with you on rates and process. I know he can help you! ------------------------------ ...

RE: Insurer Reccomendation

Posted By Isaac Kelly 12-30-2021 07:34
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Hi Adam! I've got about 15 years working with the Barrow Group. They are a full service broker and I would highly recommend talking to Kevin Kilcoyne. Here's his information: He can shop for you and he's helped us in so many ways over the years. I hope this helps! ------------------------------ ...

RE: Payment Terms in Staffing Agreements

Posted By Isaac Kelly 10-20-2021 07:54
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Good Morning Matthew - Our current format is the late penalty % for late payments. We've considered putting in the "withdrawal" language in the contract but have not for the same reasons you've stated. Plus - the client's legal counsel may think that's "drastic!" We've played the "withdraw our workforce" ...

RE: Rehire criteria

Posted By Isaac Kelly 10-05-2021 08:01
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Good Morning Michelle - We have it in our policies that 45 days of no contact constitutes an inactive file. Further more, we also have it in our policies that an employee check in to our agency stating their availability with regular cadence (weekly, etc.) to remain active. I'm not familiar with ...

RE: MSP

Posted By Isaac Kelly 10-05-2021 07:52
Found In Library: ASA Central Network

RE: MSP

Posted By Isaac Kelly 10-05-2021 07:52
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Good Morning Lisa! We are a small/medium sized staffing firm that has been in business for 42 years and we've built great relationships with companies that have been sold by the MSP's. We've done the same to keep the business. My Advice: STICK TO YOUR GUNS!! Don't let them pressure you into lower ...

RE: Mandated VAccinations for Employees

Posted By Isaac Kelly 09-19-2021 09:55
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Thank you Toby! And to the entire ASA team for your guidance through... EVERYTHING! I hope the courts work faster than OSHA can get their heads around this. It took them over two months for the last Emergency Temporary Standard this past summer. Come what may, we will get through this. ------ ...

RE: Non-Solicitation Clause in a Contract

Posted By Isaac Kelly 06-17-2021 08:34
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Renee - I feel your pain. I've dealt with this as well. My suggestion is to offer a modification to the language that your staffing firm will not actively recruit from client's current employees but this is excluding any of the client's current employees whom come to you on their own. That's worked ...