Blogs

Avoiding Overuse of Automated Texting: Best Practices for Staffing Firms

By Ron Kinkade posted 04-28-2023
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As the recruitment industry continues to evolve, staffing firms are increasingly turning to AI and automated texting tools to reach candidates faster and more efficiently. While these tools can certainly be a valuable resource, there is a risk of overusing texting and damaging the candidate experience. In this post, we'll discuss best practices for avoiding the overuse of texting in recruitment and provide insights on how staffing firms can balance efficiency with respect for candidates. Best Practices for Using Automated Texting in Recruitment Define a clear objective for texting Before implementing any texting campaign, define your goals ...
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Have You Looked Everywhere to Find Talent?

By Kim Henderson posted 07-11-2022
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Have You Looked Everywhere to Find Talent? With a stong June jobs report and unemployment holding steady at a low 3.6%, how do we find skilled workers in this battle for talent? A successful recruiting strategy starts with acknowledging that you won’t solve your current hiring challenges by applying the solutions of the past. This is the time to revisit underlying assumptions, stress-testing them one by one. Most companies compete for the same narrow set of candidates, but you can gain an edge by hunting for talent where others are not. What are the less common sources of talent? New college grads Every year scores of new college grads hit the streets ...
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Does Remote Work Benefit Everyone?

By Kim Henderson posted 06-27-2022
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Does Remote Work Benefit Everyone? As the battle for talent rages on, skilled workers have the power to select their employer of choice. Companies realize that a successful retention strategy starts with acknowledging that they won’t solve their labor challenges by applying the solutions of the past. In that spirit, most organizations have embraced remote workers in some capacity. Two years into the remote work experience what have we learned, and does this model benefit everyone? There are different pro and con arguments for remote/hybrid working. These center around how different employers perceive remote working and the inherent culture of the organization. ...
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“What can I do today, to influence tomorrow?”

By Dave Cox posted 06-27-2022
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Imagine an instinctive reporting suite that simply “Tells” you what to do next? A suite free of any bias or subjectivity. A revolutionary suite that allows you to predict future results based on “what-if” scenarios… Brilliant right? Well, it’s coming! This blog will divulge a little secret as to which ground-breaking, disruptive recruitment platform, has woven these such reporting tools into its rudimentary fabric. The recruitment industry continues to persist with dated practices to measure business and personal performance. Certainly, the days of input driven metrics such as the number calls, number of CVs submitted, and ratios have long since been superseded? ...
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Are You Focused on Client Loyalty?

By Kim Henderson posted 06-23-2022
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Are You Focused on Client Loyalty? As the war for talent rages onward, staffing companies have been focused on engaging and retaining internal employees as well as candidate attraction to fulfill client needs. Most staffing companies have not placed an emphasis on client retention because demand has been so strong that they feel there is an endless need. However, we all know that downturns and economic slowdowns are inevitable and cycles happen. We must prepare now to retain our clients before a decline happens. How do we create a customer retention strategy that keeps them engaged and loyal? Let’s explore in a 2-part series how we can build a loyal client ...
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Are You Focused on Client Retention?

By Kim Henderson posted 06-23-2022
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Are You Focused on Client Retention? As the war for talent rages onward, staffing companies have been focused on engaging and retaining internal employees as well as candidate attraction to fulfill client needs. Most staffing companies have not placed an emphasis on client retention because demand has been so strong that they feel there is an endless need. However, we all know that downturns and economic slowdowns are inevitable and cycles happen. We must prepare now to retain our clients before a decline happens. How do we create a customer retention strategy that keeps them engaged and loyal? Let’s explore in a 2-part series how we can build a loyal client ...
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Talent Engagement Technologies Revolutionizing Workforces

By Charlotte Gurney posted 02-12-2022
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The way that businesses manage workforces has shifted considerably throughout the pandemic. While many of the initial solutions employed were designed around survival, we now see much more of a focus on technology to energize and innovate talent management. From improving the employee experience to achieving greater diversity in the workforce, boosting retention and pushing up productivity, talent engagement technologies have a lot to offer where the workforce of the future is concerned. Widespread adoption of cloud technology Of all the talent engagement technologies revolutionizing workforces today, the cloud - and the ancillary technologies it supports ...
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Why employee experience and engagement is key to business success

By Charlotte Gurney posted 01-03-2022
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Employee experience and engagement is at the heart of business success today for any organization. These two metrics provide valuable insight into how the business is doing internally and also whether this is creating the output objectives that have been defined for your enterprise. Learning to work with employee experience and engagement can be transformative for any business. Experience and engagement definitions Employee experience is effectively looking at everything that happens during an employee lifecycle from the employee’s perspective. Given that candidates tend to make judgments about employers from the first point of contact, this includes ...
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Reinventing talent sourcing globally post Covid

By Charlotte Gurney posted 11-18-2021
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The pandemic has changed the pressures on talent sourcing and created a whole new set of obstacles to finding the right people and building a resilient workforce. However, with the right strategy it’s possible to make progress in crafting a productive and progressive workforce - these key areas are the foundations from which every reinvention strategy needs to grow. A new approach to finding and hiring Even in challenging times it’s vital that every work force continues to expand and the pandemic has provided some useful new tools to move forward. For example, the success of video interviews has given organizations a more flexible option for the start ...
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ASA Thanks Its Volunteers

By Michela Gaviorno Taylor posted 12-21-2020
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On behalf of the ASA board of directors and staff, I would like to personally thank the following volunteers for their contributions of time, expertise, and enthusiasm over the past year. The work of ASA would not be possible without your many contributions. Thank you, Michela Gaviorno Taylor Niti Agrawal, Stage 4 Solutions Inc. Fernando Aguilar, Staff Pro LLC Bob Alcorn, Express Employment Professionals William Alexander, HighView Healthcare Partners LLC Samira Alimohammad, TSC, CSP, Specialist Staffing Solutions Inc. Emma Almond, ManpowerGroup Tracy R. Arthur, CSP, United Talent Alison Ault-Hilk, Volt Information Sciences Frank Auriemma, ...
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Impact of COVID-19 on the Healthcare Industry

By Rakhi Kolhe posted 05-06-2020
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The coronavirus pandemic has disrupted lives across the globe. Social distancing and staying at home have become the new normal, and life as we kn ew it barely exists! The crisis has put pressure on healthcare service provider s across the globe with medical professionals finding themselves in a race against time to find a cure for COVID-19. We do not know when this crisis will end so we can return to our lives before the pandemic. H ealthcare workers a re at the forefront of the COVID-19 response . However, there is a massive shortage of healthcare workers because of the growing number of people affected by the coronavirus and ...
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How to Stay Connected as an Office During COVID-19

By Mitch Rudolph posted 03-24-2020
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We’re sure by now you’ve seen no less than 20 or so emails, hundreds of news articles and perhaps thousands of social posts regarding COVID-19 and how businesses plan to take precautionary measures to prevent the spread of the virus. While no doubt, many of these commutations are extremely important, lifesaving in some cases, this post is different. Listed below is a collection of learnings and advice that we’ve gathered as a company over the last few weeks that can genuinely help your business embrace the “new normal” and continue doing what we as an industry do best, putting the nation to work. Getting the Most out of Video Do you remember how ...
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How to Help Employees Fall in Love With Work Again

By Augusta Henning posted 02-25-2020
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Let’s face it, we spend a lot of time at work, so it just isn’t sustainable if any of us hate our jobs; let alone your highly valued employees. Whether it’s unhelpful colleagues, or a pushy manager, when work becomes too stressful it can seriously affect someone’s mental health; potentially forcing them to leave the company. There are lots of reasons why team members can fall out of love with their role. They may have grown tired of the work they’re doing, feel demotivated due to a lack of progression, or even feel lonely as long-term colleagues move on to other organizations. As their employer, you have a duty of care for your staff. So, it’s ...
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How to Make Your Company Attractive in a Competitive Market

By Augusta Henning posted 01-16-2020
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Despite ongoing political and economic uncertainty, and the recent conflict with Iran, the U.S. job market continues to show subtle signs of strength. Indeed, data release d by the Bureau of Labor Statistics in late Decembe r reveal s that unemployment rates dropped in six states; and remained stable in 38 more. What’s more, during November the biggest job increases appeared in Texas (+37,500), Michigan (+24,800), and Virginia (+17,700). At the same, employer confidence is on the rise , after a turbulent start to 2019. A resounding twenty-five states saw growth in the nu mber of jobs added throughout the whole ...
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Make 2020 The Year of Happier Employees

By Sammy Singh posted 01-01-2020
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*Originally posted in www.wurknow.com In today’s increasingly competitive employment environment, hiring and retaining employees is critical to a staffing business’ future success. According to the Bureau of Labor Statistics , 3.6 percent of workers leave their jobs each month. Many companies track their employee turnover rate meticulously in an effort to avoid high turnovers. However, they should also take a closer look on the causes and costs of their employee turnover. What exactly is the cost of employee turnover? Posting job ads, interviewing candidates, referral bonuses, training, and not to mention being short a person in the productivity line. ...
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The Most Important Innovations in HR Technology this 2019

By Sammy Singh posted 12-18-2019
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*Originally posted in wurknow.com/blog In 2019, we saw a shift of focus in workforce management. Human resources technology took control of providing solutions to address last year’s issues of equality, diversity, security, and compliance in the workforce. Thanks to these innovations, processes in onboarding, document management, time tracking, and payroll have successfully adjusted to the demands of a new workforce breed. These advancements have allowed businesses to make informed decisions, eliminate time consuming processes, and improve their bottom line. Augmented Analytics Analytics can be trick, especially for small to medium sized businesses ...
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Is Your Staffing Website Compliant with ADA WCAG 2.0 Accessibility Standards?

By David Searns posted 12-12-2019
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ADA compliance will be a hot topic in 2020 for the staffing industry - especially when it comes to staffing and recruiting websites. You're likely familiar with Title I of the Americans with Disabilities Act (ADA) of 1990 and the protections and benefits it provides for individuals with disabilities. Since then, the Department of Justice (DOJ) published the Americans with Disabilities Act (ADA) Standards for Accessible Design. These standards state that all electronic and information technology must be accessible to people with disabilities. People with visual impairment and/or other disabilities may have a tough time viewing your site and searching your ...
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I-9 Audits: How and Why Your Agency Should Be Proactive in Compliance

By Sammy Singh posted 12-10-2019
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*first posted in www.wurknow.com/blog* In December 2018 , the U.S. Immigration and Customs Enforcement (ICE) announced that there will be an increase in I-9 audits and worksite enforcement across the United States. After receiving a Notice of Inspection (NOI) , employers only have three business days to produce their company’s form I-9s. The strict deadline and high-cost fines makes I-9 compliance unbearable for most businesses, but it doesn’t have to be. Although it may be out of the comfort zone and would require a certain amount, technology nowadays has turned risk management into an easy task. With the use of technology, taking the necessary precautions ...
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Is Your Time Clock ADA Compliant?

By Sammy Singh posted 11-20-2019
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How does your business handle the timekeeping for your employees’ work hours? Is it a sheet of paper that your employees self-report and submit at the end of each week? Are you one of the lucky ones that have embraced digital time clocks to automate the process? No matter what the process may be, the degree of accuracy for timekeeping is essential for any business to measure payroll hours. What are the benefits of having a time clock? Manual timekeeping has posed quite a few problems for businesses because of the lengthy and time-consuming process involved. Not to mention, it is always subject to human error. Are the work hours reported accurately? ...
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3 Top Tips for Sourcing the Best Talent in 2020

By Augusta Henning posted 11-07-2019
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2019 has certainly been a tumultuous year. What with the Brexit shenanigans over in the U.K., and the ongoing trade wards here in the U.S.; it’s no wonder then that professionals are nervous about moving jobs. Indeed, the national employment rate is at an all time high. With more people in work than ever before, it’s good news for the economy, but not so good news for organizations that are struggling to hire. As we move into the final two months of the year, it’s a good time to take stock of your current hiring practices and consider how you can source the right talent in 2020 and beyond. To help you out, we’ve pulled together some best practice advice. ...
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