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    RE: When Clients Ghost and we're left....waiting by ...

    By: Larry Marion , 18 days ago
    Posted in: Office-Administrative Section

    I agree with you @Leona Willener and that is a great analogy of the shopping cart. I think it's also important to realize "what's in their cart" so when we do engage are we asking questions to help identify where they are in the process. Are we asking ...

    1 person like s this.
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    RE: When Clients Ghost and we're left....waiting by ...

    By: Larry Marion , 18 days ago
    Posted in: Office-Administrative Section

    @Kleopatra Papazahariou and @Josh Britton , I'm a firm believer in the mutually agreed upon next step. If you don't have that, you are back on the outside looking in just like you were prior to getting that first appointment or conversation with them. ...

    1 person like s this.
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