Kent, you are not alone, friend! Yes, that is exactly our scenario as well. Industrial interviews are better than administrative/professional. What we have changed is a lot more communication before. Talking about job opportunities related to their skills - and then tying their interview to that opportunity. Also, we've been having a bit more of a commitment when we offer to market them out to their top prospective companies, giving them the feeling that there's more than meets the job board (if Optimus Prime was a Recruiter). We've tried scheduling apps, like Calendly, with our Administrative/Professional divisions which remind the candidate the day before and 2 hours before their scheduled interview. Still, we are good to see the 40-50% turnout rate.
Sure, we'll call to see what happened, and give them another chance - but if we schedule you twice for an interview and you still don't show up... that's like a no-call/no-show on a job at that point, and none of us like you anymore. As my old manager always told me, they're temps for a reason - and you'll most likely see them again within a year.
We keep notes in the system of these "ghostly" offenders that haunt our days, or as the kids say "I have receipts".
------------------------------
Robert Kelly, TSC, CSP, CWCP
Vice President
Augusta Staffing Associates
Martinez GA
(706) 860-4820
------------------------------
Original Message:
Sent: 10-14-2022 09:37
From: Kent Castelluccio
Subject: Interview Show-up rate - Scheduled vs Arrived %
Most staffing companies, as well as numerous other businesses/restaurants, are struggling with Interview "show-up rates" (i.e. Scheduled vs Arrived %)
Is a normal acceptable "show-up rate" 30%, 40% ?? 1 out of 3 industrial/labor/warehouse candidates show for interview, is that what others are experiencing? Can ASA members give suggestions/tips or best practices of how we ALL can improve this problem?
------------------------------
Kent Castelluccio
President
Area Temps Inc.
Independence OH
(216) 348-6201
------------------------------