ASA Central Network

  • 1.  After hours Attendance | Accidents | Injuries

    Posted 03-30-2022 15:43

    Hi Everybody!

     Reaching out for ideas from the community. We are evaluating our after-hours attendance and emergency phones. Hopeful to get some feedback on different processes regarding after-hours communication from temps calling off and after-hours accidents and injuries.

    Who receives the attendance calls, accident calls? Do you use a service?  Etc.

    I would appreciate any feedback you are willing to share on things that have worked great for you and even things you find did not work so great. 

    Thank you in advance.

    Samantha Hermosillo
    Director of Opperational Development
    Meador Staffing Services
    Pasadena TX
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  • 2.  RE: After hours Attendance | Accidents | Injuries

    Posted 03-31-2022 08:48
    Edited by Isaac Kelly 03-31-2022 08:50
    Hi Samantha! 

    We've been using a medical after-hours call service for about 35 years. You may have a local option like us, but there are national services too. We have them hold calls from 10:00PM - 6:00AM unless it's an emergency or work accident. But our upper management/safety personnel gets those calls first if the client/employee called the service. You can customize it with the service. 

    We share the on call with our exempt full-desk recruiters. We work it out to where we share it and allow people to get breaks. 

    Call your local physicians offices to see who they use and that might help you. I hope this helps!

    ​Isaac Kelly, CHRA, CSP, CSC
    Vice President
    Augusta Staffing Associates
    P: 706.860.8909
    M: 706.951.7163

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  • 3.  RE: After hours Attendance | Accidents | Injuries

    Posted 03-31-2022 17:54
    Hi Samantha - 

    We have a voicemail set up for each of our offices for anyone to leave a message after hours.  There are also instructions that include an emergency phone number (usually the branch manager's) for anyone to call in the event of an emergency other than a report off.  We also have an general email for each office that we give to all employees and clients to use as needed.  Then first thing in the morning, we inform our clients of any reports offs.  Most (not all) of our clients also request that the employees report off directly to their supervisor as well. 

    Have a good one! ​

    Carl Rudolph CSP
    Owner/General Manager
    Champion Personnel Inc.
    Reading PA

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